Privacy Policy

Privacy Policy

Introduction

At ELANCARRY, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website (elancarry.shop).

By using our website, you agree to the terms outlined in this policy.

Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

Order Information

  • Products purchased
  • Order details and history
  • Payment confirmation (we do not store card details)

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies or analytics tools)

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your order or inquiries
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent transactions and enhance security

Payment Security

All payments are processed through secure third-party payment providers. ELANCARRY does not store or have access to your full payment details such as credit card numbers.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These may be used to:

  • Remember your preferences
  • Improve website functionality
  • Analyze site traffic and performance

You can disable cookies in your browser settings, though some features of the website may not function properly.

Sharing of Information

ELANCARRY does not sell, rent, or trade your personal information. We may share your information only with:

  • Trusted service providers (such as payment processors and shipping partners)
  • Legal authorities if required by law

All third parties are required to handle your data securely and only for necessary purposes.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

While we take reasonable precautions, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections to your information
  • Request deletion of your data
  • Withdraw consent for data usage

To exercise these rights, please contact us using the details below.

Data Retention

We retain your information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. ELANCARRY is not responsible for the privacy practices or content of those external sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website indicates your acceptance of those updates.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

ELANCARRY
Email: support@elancarry.shop
Phone: +1 672-205-0544

Address:
22 Marbrooke Circle NE
Calgary, Alberta AB T2A 2W4
Canada